New updates are being added at the bottom of this story …….
Here is the original story (published on 4 October 2022):
The NBA app allows users to stay up-to-date with live games, scores, and other player-related news. It also offers them a fun viewing experience with interactive stats and graphics.
Additionally, the NBA app recently received an update heavily inspired by TikTok. It includes features like the ‘For You’ section and ‘stories’ which are quite similar to Snapchat, Instagram, and other social media apps.
Subtitles or NBA app subtitles without turning off on iOS devices
Why are there still subtitles on my @NBA app when I turn them off? What’s the point of having a series pass if they never convert, which baffled me. #NBA
@nba fix your app, let me turn off closed captions and remove team names from the bottom of the screen. Please and thank you.
Anyone else having trouble in the @nba app with Closed Captions not turning off?? Great, they cover all the information at the bottom of the screen! 💀😭 CC button doesn’t even stop turning them on/off
The issue seems to have surfaced after the recent update to iOS v120538. Because of this, users cannot disable the closed captions even after turning them off several times.
It’s frustrating for many because the subtitles cover all the information at the bottom of the screen and random ‘OKC and DEN‘ bar appears at the bottom.
Making matters worse, some users also report that they can’t watch League Pass without the NBA app constantly crashing and freezing.
Unfortunately, the developers are yet to comment on the issue with the NBA app not turning off subtitles on iOS devices.
There is also no solution that will help to fix the issue temporarily. Therefore, users will have to wait for the team to make a setting that turns off subtitles when requested.
We’ll keep tabs on further developments and update the article as something significant emerges.
Update 1 (October 6, 2022)
12:03 pm (IST): NBA League Pass support has acknowledged the issue with subtitles not turning off and is currently investigating.
Thanks for the feedback and we are aware of the issue. We will pass your feedback on to the product team. We always strive to create the best experience possible and we value input from our fans to provide you with a 5 star app! Thank you. (Source)
Featured image source: NBA
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